• WorkForce Management Software Group

WorkForce Management Software Group

WFMSG has emerged as the innovator in enterprise Web 2.0, collaborative, low cost workforce management solutions for the contact center. WFMSG’s Community is coupled with an intelligent deployment process that results in very rapid installation, product adoption and ROI for our clients.

MNET’s contact center operational expertise coupled with the Community #WFM platform offers an elevated value proposition for contact centers seeking to enhance the #CX, control costs and empower their agents. https://prn.to/2Q2IDjJ

Implementing a new or replacement #WFM solution that automates routine workforce optimization functions including forecasting, schedule optimization, adherence reporting and workforce engagement has never been more affordable or easier to use. https://bit.ly/2WMLgYe

No tricks involved - use our Wizard-based forecasting and scheduling tools and treat yourself to accurate, optimized schedules, that capture efficiency and control contact center staffing costs. Happy Halloween! #WFM

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