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  • Verint


As The Customer Engagement Company™, Verint® helps organizations simplify, modernize, and automate customer engagement through market-leading cloud and hybrid solutions. Our customer engagement solutions leverage the latest in artificial intelligence and advanced analytics technology to help organizations unlock the potential of automation and intelligence for driving real business impact.

We have the #data! Gen Z is least likely to trust their health insurer—Gen X most focused on coverage: a generational breakdown of #health #insurance #CX from @Verint #research #Digital #SelfService #Healthcare #MemberExperience #XM #Wellness @Erichead

In a challenging #customerservice interaction, agent empathy can make the difference to retain or lose a customer. But is it possible to automate empathy? Verint's @kellykoelliker will cover three ways to use #automation to improve agent empathy.

Customer expectations have a huge impact on your organization. See how Verint can help your small or medium-sized business (#SMB) make sure that the right employees with the right skills are servicing your customers at the right time.

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