• Verint

Verint®

As The Customer Engagement Company™, Verint® helps organizations simplify, modernize, and automate customer engagement through market-leading cloud and hybrid solutions. Our customer engagement solutions leverage the latest in artificial intelligence and advanced analytics technology to help organizations unlock the potential of automation and intelligence for driving real business impact.

#KnowledgeManagement empowers agents to deliver the right outcomes faster and enables innovative self-service initiatives to be developed. Our webinar on 10 June will discuss how easy it is to harness the power of @Verint Knowledge Management: http://ow.ly/hhr250zPUYB

This Verint’s bulletin featuring Gartner’s 2019 report, highlights Key Topics: (1) Identifying the unique and complex needs of #publicsector #contactcenters. (2) How your contact center can meet the diverse needs of citizens and business clients. https://buff.ly/2ZrM6gz

Lesson learned from COVID-19 and how can governments, as well as voluntary and non-profit organizations, safeguard citizens in times of crisis? Read our eBook to discover agile ways to adapt and respond to a global pandemic: https://buff.ly/2ZrM6gz #publicservices #publicsector

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