• Upstream Works

Upstream Works

Upstream Works provides omnichannel contact center software that increases agent success and customer engagement. We bring the customer journey together across all channels, interactions and applications with a full-featured CX agent desktop, deep integration capabilities and omnichannel reporting. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the customer experience.

A seamless customer journey requires a smart integration strategy that incorporates strategic innovation with a fully leveraged infrastructure. Read the blog: https://t.co/kt705001IG and register for our upcoming webinar: https://t.co/UUS7braqpm

#smartintegration #omnichannel

Going to Cisco Live Barcelona next week? Upstream Works’ team will be there to show how we can help increase customer satisfaction for greater LTV. Stop by the Cisco Collaboration Village and see UWF in action. https://t.co/Ad02GzklX3

#CLEUR #ciscopartner #CXforEveryone

Join Upstream Works' Jeff Wilson, @DimensionData and Partners as we engage with industry leaders, sharing insights and key strategies for optimizing agent and customer engagement.

#ciscopartner #omnichannel #customerjourney #contactcenter

Load More...