• Upstream Works

Upstream Works

Upstream Works provides omnichannel contact center software that increases agent success and customer engagement. We bring the customer journey together across all channels, interactions and applications with a full-featured CX agent desktop, deep integration capabilities and omnichannel reporting. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the customer experience.

“Imagine a future with intuitive IT – IT that informs, connects, predicts,
and enables.” We’re ready – are you? @CiscoLive 2018, Orlando June 10-14 #CLUS

Contact Center Expo is a week away, and we’re excited to be part of it. Will you be there? Come by for a demo and say hi. #ccexpo @CallCenterICMI

Upstream Works Blood Drive – today our team is rolling up our sleeves to give back to the community. Thanks to @itsinyoutogive for a smooth and painless donation experience. #GiveLife

Load More...