• Upstream Works

Upstream Works

Upstream Works provides omnichannel contact center software that increases agent success and customer engagement. We bring the customer journey together across all channels, interactions and applications with a full-featured CX agent desktop, deep integration capabilities and omnichannel reporting. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the customer experience.

The Cisco APJC Virtual Technical Summit is happening this week! Tune into Upstream Works' presentation on Oct 23 at 12pm (SGT) for a live demo and discussion on Accelerating #CX Transformation with #Integrations and #Innovation. We hope you can join us. #ciscopartners

Join us this fall for our Customer Stories #webinar series. Hear how our customers win with the Upstream Works #omnichannel solutions. Register for these short 15-minute sessions taking place on Thursdays at 11 am EST: https://bit.ly/3dskQ6G

#customerstories #customersuccess

Will you be attending the @Cisco APJC Virtual Technical Summit on Oct 19-23? Join Upstream Works' VP, Global Solutions Engineering Darrin Mulligan on Oct 23 for a Live Demo and discussion on Accelerating #CX Transformation with Integrations and Innovation. See you there!

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