• Teleopti

Teleopti USA

Teleopti, a top, global provider of workforce management software, offers a world-class WFM solution that is sophisticated, localized and easy to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability – through optimized, automated forecasting and scheduling with cutting-edge features to empower and engage employees.

Teleopti is now Calabrio! As a united brand, this feed is no longer active so please follow @calabrio for the latest updates around #WFM and the wider world of #CX Intelligence.

One company, one brand, one way to transform customer interactions. Olle Düring celebrates the upcoming journey with #CX Intelligence and opportunities to connect under the unified @Calabrio brand. https://bit.ly/380rZHt

The future of CX is leaning toward AI, but it's imperative to still integrate humanity into your future contact center. Read this @Forbes article to learn more: https://bit.ly/2SKFmXT

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