• Telax Cloud Based Contact Center Solutions

Telax

Telax offers the leading Cloud Contact Software as a Service solution (CCaaS) combining the most robust suite of features, with carrier-grade reliability, and world class deployment and support services. Telax also enables Communications Service Providers to enter the lucrative Contact Center market, with innovative Turnkey Sales & Marketing solutions that allow them to start selling, now.

Read our blog post to learn how #workforcemanagement can support #contactcenter #operations in terms of scheduling and housing the required resources necessary for #agents to perform at their best - https://t.co/nLhP11qVxQ

#bigdata is one of the dominant buzzwords in many industries today so it can be overwhelming to figure out exactly what it is, and how it can benefit your #custserv experience. Download our Guide to learn more. https://t.co/rPZBG2P87E

Almost half of British consumers say they have had a bad #custexp with a phone provider, while one in ten says they have left the operator as a result, according to customer engagement company Thunderhead. #custserv https://t.co/IAqH96Vq9y

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