• Reflective Keynotes

Reflective Keynotes

Reflective Keynotes Inc. specializes in helping inbound contact centers improve their sales results. Our workshops, webinars and keynote speeches provide key insights to help your Agents close more sales and help your Managers coach more effectively towards sales results.

Twitter

Lori Bocklund shares insights on 3 factors for #contactcenter #technology implementation success: Project, Change & Vendor Management https://t.co/eAjFhHeh1M #cctr

Join us on Tuesday, Sept.24, for a lively Twitter discussion on #ICMIchat:

“Contact Center Hiring Best Practices”

1 PM ET / 10 AM PT
#cctr #hiring #staffing

#ContactCenter Exec Outlook on 2020 & Beyond: Over next 5 years, the #cctr will transition from #personalization to #proactive #service - excellent commentary from industry veteran Malcolm Angell https://t.co/iO34Lgd7C2 #custserv

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