• Reflective Keynotes

Reflective Keynotes

Reflective Keynotes Inc. specializes in helping inbound contact centers improve their sales results. Our workshops, webinars and keynote speeches provide key insights to help your Agents close more sales and help your Managers coach more effectively towards sales results.

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🚩June #ICMIwebinar alert! Join us on June 19th as @ndytg & @Neustar help get you up to speed on a critical #cctr topic.

"How to Mitigate #Fraud, Reduce Customer Friction, and Boost #Productivity"

Register: https://t.co/EfLoMw5QyN

Don’t let customers calling for help become more upset by making them wait on hold for unreasonable periods of time. If you don’t already have it, you need to consider auto-callback. If your customers are consistently experiencing long hold times, they won’t be happy.

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