• Powerhouse

PowerHouse Consulting

PowerHouse Consulting, Inc. is an internationallyrecognized consulting firm specializing in Contact Centers and Telecommunications. Collaborating with more than 350 clients, our seasoned consultants work with organizations of different sizes, varying budgets, different industries to bring quick, practical, and costeffective solutions.


Decision making is at serious risk when the #ContactCenter workforce is at max capacity. Agents #burnount to meet demands of the enterprise. How good can U expect the outcome to be? How to work smarter, not faster! https://t.co/IdasSv6sff #stressawarenessmonth #workforceretention

De-escalation skills for #cctr agents - advice from @PowerHouse603's @KMP603http://ow.ly/Hnzf30iFTTC #custserv

Have you had the opportunity to see @KMP603 speak? She lights up a room w/ wit, humor & expert advice. Here's a clip of her keynote at the #healthcare #callcenter conference. She's back again this yr talking all things workforce management. Don't miss it! https://t.co/LWZN6CjWOt

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