• Panviva

Panviva

Panviva’s cloud knowledge management system helps contact centers organize critical business information to improve employee efficiency, contributing to overall revenue growth, productivity and drive better customer engagement and experiences. Panviva combines a proven methodology with its cloud-based software to provide lightning-fast guidance of soft skills, scripting, process adherence and application navigation skills so employees are trained much faster and fully competent quicker than ever before. Find us and give the Panviva System a Test Drive. See how your employees can get to every answer in 3 clicks or less.

With @Panviva, #Insurance companies can increase claim handling volume by 50% while slashing error rates by 85%, speed content search times by 90%, and reduce overall call handling times by 25%! #CX #CustServ #OmniChannel https://t.co/3uCc3ATYtz

How Behavioural Science Can Help Reveal Your Customers’ True Feelings—knowing your customer is one of the foundations of providing an exceptional customer experience. These ideas can help get you closer to the most thorough knowledge possible. #CX #CustExp https://t.co/ESTGobMYvY

Customer service is not a department. It is a philosophy to be embraced by every employee – from the CEO to the most recently hired. #businesstips

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