• NorthEast Contact Center Forum

NorthEast Contact Center Forum

The NorthEast Contact Center Forum is a non-profit organization dedicated to the professional needs of the Contact Center industry. We are governed by a volunteer Board of Directors who are experienced professionals from a variety of backgrounds. We offer four quarterly events throughout the year. We pride ourselves in being the largest community of Contact Center leaders in the NorthEast delivering exceptional learning and networking opportunities for the region. The audience is very diverse and includes banking, healthcare, financial services, insurance, retail, utilities and more.

Really good, simple article explaining the diff between #customerexperience and #customersuccess https://t.co/ynQoD7INX1 by @REVEChat

The wonderful Randi Busse kicking off the @NECCF Winter event - Turning Rants into Raves sponsored by Aspect Software

Thank you to all of the panelists and guests of the @NECCF event today. Looking forward to @teamadapt discussing omin-channel later

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