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  • NorthEast Contact Center Forum

NorthEast Contact Center Forum

The NorthEast Contact Center Forum is a non-profit organization dedicated to the professional needs of the Contact Center industry. We are governed by a volunteer Board of Directors who are experienced professionals from a variety of backgrounds. We offer four quarterly events throughout the year. We pride ourselves in being the largest community of Contact Center leaders in the NorthEast delivering exceptional learning and networking opportunities for the region. The audience is very diverse and includes banking, healthcare, financial services, insurance, retail, utilities and more.

TOMORROW! There's still time to register!
Join our FREE webinar at 12pm ET!
https://bit.ly/WinterWebinar22

FREE WEBINAR Dec 13 12-1:30pm ET
WFM Strategies for Small Groups in Contact Centers
Register today! https://bit.ly/WinterWebinar22

We’ll discuss the importance of Forecasting – strategic and tactical; Budget Planning and different Scheduling approaches.

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