• NICE inContact

NICE inContact

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

Guest speaker Art Schoeller @Forrester VP and Principal Analyst shares expert advice for #workfromhome contactcenters. https://okt.to/4pvz1V

#WorkFromHome agents tend to be more productive than their office counterparts even when we can go to a physical office. Check out the long-term cost savings. https://okt.to/Kqg7JG

Making the move to #workfromhome can reap many benefits for employees and organizations alike. Read on for specific tips and best practices for workforce management in a remote contact center. https://okt.to/UX9bri

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