• NICE inContact

NICE inContact

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

We are proud to be named a winner for Best New Technology Solution in @CallCenterICMI’s Global Contact Center Awards - we cannot wait to share more exciting #contactcenter innovations in the coming months! https://okt.to/cqyl0r

Today, we announced the fall 2020 release of NICE inContact #CXone, which delivers greater workforce agility for remote teams, deeper operational insights across all digital and voice interactions, and faster handle time. https://okt.to/s1PeVS

You may know what digital channels most contact centers are invested in now. But do you know what’s next? Find out here. https://okt.to/D0AGyj

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