• NICE inContact

NICE inContact

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

Fortune 100 manufacturing business deployed NICE inContact CXone to over 3,000 agents in 48 countries to support diverse, #global contact center environments 
https://t.co/P7Ywn79RhE #omnichannel

When 91% of customers expect seamless transitions between channels, supporting digital-first #contactcenter agents is a must. @chrismikeb shares more in his latest article in @CallCenterICMI: https://t.co/USJyhWvnOs #omnichannel

Research the monetary benefits of great digital customer service and the numbers will speak for themselves - read more https://t.co/BY73WL3kWm #CSAT #cloudcontactcenter

Load More...