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NICE inContact

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

inContactNICE inContact@inContact·
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To drive the highest levels of satisfaction you must be engaged on a human level with your customers. https://okt.to/fiU3YP

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What does the future hold for customer experience? #NICEinContact’s [email protected] shares three #CX trends to watch for in 2020 with [email protected]: https://okt.to/94WYoc

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inContactNICE inContact@inContact·
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Thanks to the move of #contactcenter software to the cloud and the advances made in #artificialintelligence, an advanced capability like next best action has become democratized. See more from [email protected] https://okt.to/spgy41

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