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NICE inContact

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

inContactNICE inContact@inContact·
35m

Fortune 100 manufacturing business deployed NICE inContact CXone to over 3,000 agents in 48 countries to support diverse, #global contact center environments 
https://t.co/P7Ywn79RhE #omnichannel

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inContactNICE inContact@inContact·
37m

When 91% of customers expect seamless transitions between channels, supporting digital-first #contactcenter agents is a must. @chrismikeb shares more in his latest article in @CallCenterICMI: https://t.co/USJyhWvnOs #omnichannel

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inContactNICE inContact@inContact·
5h

Research the monetary benefits of great digital customer service and the numbers will speak for themselves - read more https://t.co/BY73WL3kWm #CSAT #cloudcontactcenter

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