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  • NICE inContact

NICE inContact

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

Looking for data on AI adoption in the #contactcenter? We have you covered! Check out our infographic to see how leaders in the industry are using AI as a game changer. https://okt.to/93rRYE

Read this article that describes five ways artificial intelligence can be used right now to improve #contactcenter performance and #CX. https://okt.to/6eQtu1

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