The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.
You forgot to mention it was a "ghostly" hotel experience!
In this article, @PaulStockford, Research Director, NACC and Chief Analyst, Saddletree Research, shares a movie throwback, a hotel experience, and speaking at Verint's upcoming #VerintVirtual Customer Engagement Conference (May 20-21). https://buff.ly/3dOqy1l.
Sage advice from @Calabrio CEO @tomgoodmanson relative to return to work and the new normals in the #contactcenter and elsewhere post-pandemic. https://bit.ly/2VTTxuN New rules, new priorities. #CustomerExperience #EmployeeExperience #SafetyFirst
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