The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.
#FF #cctr #custserv @susanhash @colinsataylor @AnnaSabryan @paulstockford @FSaucier Great #CX quote from @Hyken !
For my fellow veterans
Thought @paulstockford would appreciate @HomeDepot
Still not sure about #cctr #omnichannel strategies? Check out this @Verint e-book to review the ABCs of omnichannel and create your own roadmap for #digital #transformation: https://t.co/f7t4Gjrciq #CustomerExperience
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