The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.
Seven months since the #CDC's guidelines regarding workplace safety. This @Verint guest blog looks at the response of the #contactcenter industry and the pivot to the #cloud. https://bit.ly/3k5zzHd Lots of good data, of course! #EmployeeEngagement #CustomerExperience #cctr
The Naked Truth! The untold story! Ever wondered what the National Association of #CallCenters is all about? Wonder no more. The NACC backstory in this month's @CCPipeline. Find it at https://bit.ly/2GGMXTr #CustomerExperience #cctr
Just a little more than a week away! Looking forward to participating in @Calabrio Customer Connect this year. Lots of good sessions, and I get to participate in two of them. Please join me - everyone's invited, and the price is right. Free! Register at https://bit.ly/3nYLYyU
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