Contact Center Pipeline Directory
Recently Added Organizations

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  • National Association of Call Centers

National Association of Call Centers

The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.

Pandemic has changed leaders attitudes toward emerging #ContactCenter technologies, such as #AI-enabled solutions, reports #cctr analyst @paulstockford - previous hesitant approach is poised to become a confident near-term march toward deployment http://ow.ly/isUP30rcAR4

New post in the Long & Winding Road series: @paulstockford & @JohnnyZT drop some '80s music knowledge while discussing the long-term effects of #COVID19-related #ContactCenter #WorkatHome initiatives #cctr #WAH #WorkFromHome #WFH #RemoteWork http://ow.ly/QqFA30ra9zC

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