• National Association of Call Centers

National Association of Call Centers

The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.

Happy New Year to my friends at @verint and #thanks for helping make 2019 such a memorable year for me and for Saddletree Research! Onward to 2020!! #cctr http://bit.ly/2JHdoXq

Analytics is finding its way into more #CX equations, says #ContactCenter analyst @paulstockford - read his writeup of @Calabrio’s recent #analytics competition & @RadialCorp’s winning project to reduce #CustomerEffort http://ow.ly/Rm0M30q31AN #cctr

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