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  • National Association of Call Centers
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National Association of Call Centers

The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.

Retweet on TwitterPaul Stockford Retweeted
susanhashSusan Hash@susanhash·
16 Apr

#COVID-19 has driven new & renewed interest in #analytics, #AI & other solutions that enable #ContactCenter #agility, says #cctr analyst @paulstockford - Saddletree Research results show how industry attitudes are shifting | #WorkFromHome #WFH http://ow.ly/Q4M930riykk

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Retweet on TwitterPaul Stockford Retweeted
1969nancitaNancy Zimmermann@1969nancita·
16 Apr

Will you be one of over 20K registered attendees at #NICEiLive21? Don’t miss your chance to be inspired, entertained and hear best practices from speakers such as @OmerMinkara, @DFluss, @PaulStockford, Bernhard Schaffrik and @McGeeSmith! >>
https://okt.to/MFKXc1

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Retweet on TwitterPaul Stockford Retweeted
susanhashSusan Hash@susanhash·
17 Feb

Latest in the Long & Winding Road series! Close to You: @paulstockford & @JohnnyZT reflect on Carpenters’ 1970’s hit song & today’s #WorkforceEngagementManagement evolution as #ContactCenters focus on long-term #WorkFromHome models | #cctr #automation http://ow.ly/CyBt30rxh2T

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