The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.
I always figured you for a Lego man, @mikeaoki, and now I know it! Congratulations on making the @CCPipeline Wall of Fame!
Congrats to @mikeaoki - @CCPipeline’s August '20 VIP author! Mike is a leading #sales & #CustomerService #training expert & popular speaker at #ContactCenter events. We have been honored to share his articles for the past decade! Read abt Mike and his work http://ow.ly/HS8n30r2MaK
Despite disruptive change, yesterday's #ContactCenter #technology foundations are relevant today & will continue to be tomorrow. Read the latest by #cctr analyst & music aficionado @paulstockford w/ insights fr @JohnnyZT #cloud #CTI #self-service #AI http://ow.ly/EZ7o30qbt1L
Is there any truth to the rumor that #automation will be the fastest growing #contactcenter #market segment through 2024? Get the facts in this @blue_prism webinar on Thursday, 7/30. https://bit.ly/2ZY5L7O. I'll be there, data in hand (you know I don't make this stuff up!).
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