• National Association of Call Centers

National Association of Call Centers

The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.

Despite disruptive change, yesterday's #ContactCenter #technology foundations are relevant today & will continue to be tomorrow. Read the latest by #cctr analyst & music aficionado @paulstockford w/ insights fr @JohnnyZT #cloud #CTI #self-service #AI http://ow.ly/EZ7o30qbt1L

Is there any truth to the rumor that #automation will be the fastest growing #contactcenter #market segment through 2024? Get the facts in this @blue_prism webinar on Thursday, 7/30. https://bit.ly/2ZY5L7O. I'll be there, data in hand (you know I don't make this stuff up!).

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