The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.
Finally! A musical reference from @JohnnyZT during his presentation at #CiscoCCAD. Now we need sound, Zack! @CiscoCC
What does @AspectSoftware have in common with the Jetsons' Rosie the Robot? The answer's in this @CCPipeline column: https://t.co/CaLQ9ggNNN #CustomerExperience #chatbots #bots #mobility
This is an excellent analysis of what GDPR can mean to the global contact center industry. Definitely a good read, and timely as well!
The #GDPR deadline on May 25, 2018 is approaching fast. If you've been putting this on the back burner, it’s now time to face it head-on. @krisjmckenzie shares what you need to know and how Calabrio can help. https://t.co/XqXthHMHrR
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