The National Association of Call Centers’ goal is to advance the call center industry by offering high-value-added information, research and products to its members for effective decision making.
Happy 100th Birthday @AmericanLegion! #Veterans helping #veterans, #Servicemembers, their families, our communities and our nation.
I couldn't agree more with @AspectSoftware. Every #cctr absolutely needs #performance #management. Need more detail? Check out this webinar. https://t.co/3Rc6sRS1GB #EmployeeExperience #CustomerExperience
I'm a big fan of real-world perspectives. Take away the shiny objects in the #cctr #CustomerService world and what you're left with is what matters, as detailed in this @CiscoCollab blog from @VasiliTriant https://t.co/Ow5wop27bl #CustomerExperience #customerjourney
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