• Monet Software - Unified Cloud Workforce Optimization for Contact Centers and Help Desks

Monet Software

Monet Software is a global provider of cloud workforce optimization software solutions that enable contact centers and help desks to deliver outstanding customer experience.

With a true cloud environment, Monet Software award-winning platform includes workforce management, call recording, quality management, and performance management and ensures flexibility, intuitive user experience, and reliability, resulting in increased productivity, service levels while reducing center costs.

Are you successfully balacing these top 3 priorities in your #CCTR? Discover key #workforcemanagementmetrics that can help you track your #contactcentermanagement. https://t.co/UG7c9ZI6DU

Learn the two #workforcemanagement metrics that can help you track and meet quality in your #contactcenter. https://t.co/AYEw4Eoqri

Why Should You Capture the #voiceofthecustomer ?
Companies today spend a great deal of time trying to meet customer wants and needs by guessing at what those wants and needs are.
https://t.co/2i7l17WtjR #CustomerExperience

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