• Monet Software - Unified Cloud Workforce Optimization for Contact Centers and Help Desks

Monet Software

Monet Software is a global provider of cloud workforce optimization software solutions that enable contact centers and help desks to deliver outstanding customer experience.

With a true cloud environment, Monet Software award-winning platform includes workforce management, call recording, quality management, and performance management and ensures flexibility, intuitive user experience, and reliability, resulting in increased productivity, service levels while reducing center costs.

We are #proud to receive the 2018 Excellence Award from #CloudComputing Magazine for our WFO suite!
https://t.co/33uYL0Qn0Z #award #wfo #CustomerExperience

Why Your Small Customer Support Operation Needs Workforce Management
#workforcemanagement is for huge companies right? In small #contactcenters or #supportcenters, the hairy eyeball of the supervisor should be enough to keep everyone working at their best. https://t.co/gvTqjU5rJw

#Valentines Day is right around the corner! Join us tomorrow at 10am PT to learn how @InogenOne is using @NewVoiceMedia and @MonetSoftware help make their customers and employees fall head over heels in love
👉https://t.co/kXzeE2riYG #CustomerExperience #agentengagement

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