• Monet Software - Unified Cloud Workforce Optimization for Contact Centers and Help Desks

Monet Software

Monet Software is a global provider of cloud workforce optimization software solutions that enable contact centers and help desks to deliver outstanding customer experience.

With a true cloud environment, Monet Software award-winning platform includes workforce management, call recording, quality management, and performance management and ensures flexibility, intuitive user experience, and reliability, resulting in increased productivity, service levels while reducing center costs.

As #contactcenter and #helpdesk employees have transitioned to #workfromhome we've uncovered a few tips and tricks for your team to start leveraging now. Read the blog now and see how your organization can implement these #workfromhometips today! https://bit.ly/2Kux6FM

Interested in moving to the #cloud? Read this blog to review data migration and process change questions you should consider when moving to the #cloud. https://bit.ly/3dt23rk

Are you regularly reviewing your #contactcenter environment to ensure employees are engaged? Read our recent blog to see how probing questions can shape #workforceengagement and help determine where technology fits in.

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