Contact Center Pipeline Directory
Recently Added Organizations

© Contact Center Pipeline, Inc. a division of Pipeline Publishing Group, Inc. All Rights Reserved.

The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc. Reproduction and/or distribution of site content, in whole or in part is expressly prohibited. By accessing this website, you agree to our terms of use as provided at: https://www.contactcenterpipeline.com/privacy-and-terms-and-conditions

Khoros

Khoros is digital care, online communities, & social media software for big businesses.
An award-winning, AI-powered platform for digital customer engagement, Khoros is your trusted partner for today’s digital-first CX world. With 2,000+ brands using Khoros, our software powers approximately 500 million digital interactions every day. From messaging, chat, social media, reviews, and SMS, to owned- and channel-based digital communities, we help brands harness the power of human connection across every digital interaction to stay all-ways connected. Formerly Spredfast + Lithium.

Recent News & Activity

Why is it important to uncover customer insights straight from the source? 🤔 Find out on this week’s episode of #CXConfessions w/ our guest @michelle_huff, CMO at @usertesting. Listen now https://khoros.news/yh19dy

🏆 Announcing our #KhorosKudos Awards winners & finalists 🏆 Meet and explore the stories of the visionary brands leveraging the @Khoros platform to lead digital transformation, drive growth, and create sustainable efficiency: https://khoros.news/n5tp81

"If you're not looking at the right dataset, it's going to be problematic." Chris Tranquill, CEO at Khoros, shares the top pitfalls of a survey-based approach to CX. Watch the full webinar here 👉 https://khoros.news/ym28v6

Load More