Contact Center Pipeline Directory
Recently Added Organizations

© 2021 Pipeline Publishing Group, Inc. All Rights Reserved.

The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc.


Khoros is digital care, online communities, & social media software for big businesses.
An award-winning, AI-powered platform for digital customer engagement, Khoros is your trusted partner for today’s digital-first CX world. With 2,000+ brands using Khoros, our software powers approximately 500 million digital interactions every day. From messaging, chat, social media, reviews, and SMS, to owned- and channel-based digital communities, we help brands harness the power of human connection across every digital interaction to stay all-ways connected. Formerly Spredfast + Lithium.

Recent News & Activity

What can technology do for the contact center in 2021 and beyond? Unlock the greater value of digital-first solutions.

Read our perspective on, and the importance of being a purpose-driven company. Our Director of Strategic Services reflects on the winter storm in Texas and how people and brands, like @HEB, rallied to support one another in every way possible:

Our GM of Strategic Services at Khoros, @spikejones, talks with @shane_barker about building social media communities the right way. Listen in to their podcast conversation and learn how to build online communities:

Load More...