• InGenius

InGenius

InGenius is a computer telephony integration (CTI) innovator that integrates existing phone systems into leading CRMs. With features such as screen pop, click-to-dial and automated call logging, InGenius Connector Enterprise enables contact centers to quickly and efficiently serve customers, and see a 360-degree view of call interactions for intelligent analysis.

Contact center services will be augmented by #AI – not replaced https://t.co/7UWsd5Luwu via @Taylor_Reach #cctr

A good read from @kayejchapman: how to turn corporate values into lived behaviors in your contact center https://t.co/FTtUd10mem #cctr

CX is a people issue, one that can be impeded by lack of employee engagement: https://t.co/PIowrWOTDI via @CXOtodayAlerts #cx

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