Contact Center Pipeline Directory
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  • InGenius


InGenius is a computer telephony integration (CTI) innovator that integrates existing phone systems into leading CRMs. With features such as screen pop, click-to-dial and automated call logging, InGenius Connector Enterprise enables contact centers to quickly and efficiently serve customers, and see a 360-degree view of call interactions for intelligent analysis.

Produced in collaboration with No Jitter, this whitepaper highlights the power of voice in a blended agent environment, and the need to re-humanize contact centers. Learn more,

#uplandpitm #cloud #contactcenter

Upland InGenius has won the 2020 Dell Technologies Digital and Technology Services Best Creative Thinking Partner award. A lot of hard work behind the scenes has paid off and we couldn’t be more proud! @DellTech @DellTechPartner

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