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At ICMI, we champion contact centers and their people, and our mission is to make both better every day. No other organization understands the contact center’s focus on improvement like ICMI does. For over 3 decades, We have been proud to help organizations enhance their customer experiences and produce optimal business results through our highly-rated training and custom consulting services.

With great knowledge, comes great customer service! Okay, so that’s not exactly how the quote goes, but it is what will happen after you attend ICMI’s Contact Center Expo. Use promo code SUPERHERO250 to save $250 on your pass.

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