• Human Numbers

Human Numbers

Human Numbers is passionate about forecasting and scheduling. We offer workforce management services to call centers that can’t afford to purchase WFM software, or who do not have a full-time Workforce Manager. Our customers receive the expertise of a seasoned Workforce Manager who takes on the weekly duties of ACD data collection, forecasting, and scheduling, without having to hire a full-time staff member.

Reminder for SWPP Members:  Webinar today at 2 pm Eastern:  Come to the Dark Side:  Four Reasons to Remove Forecast Accuracy from your Performance Review

#forecasting https://t.co/T5Vd61kvRW https://t.co/jOWpJgfVf7

What are your greatest weaknesses? #WFM pros - how do you answer the toughest #jobinterview question? #WorkforceManagement expert Tiffany LaReau shares her list in this excerpt from her new book, Diary of a Workforce Manager https://t.co/fYRCLlxNEa @ExTiffany #cctr #contactcenter

Weaknesses of a Workforce Manager #workforcemanagement https://t.co/mz8FvDZgzq https://t.co/pexmGjikXa

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