• Human Numbers

Human Numbers

Human Numbers is passionate about forecasting and scheduling. We offer workforce management services to call centers that can’t afford to purchase WFM software, or who do not have a full-time Workforce Manager. Our customers receive the expertise of a seasoned Workforce Manager who takes on the weekly duties of ACD data collection, forecasting, and scheduling, without having to hire a full-time staff member.

My new book, Diary of a Workforce Manager (Kindle version) is now available https://t.co/xkdq1vciOB #extiffany https://t.co/12flzNzvdy

Heads-up WFMers! Contact Center Pipeline has free subscriptions available right now! #contactcenters https://t.co/wsAUGdHIvx

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