• Genesys


Genesys is a leading provider of contact center and customer service software – with over 20 years of contact center innovation and experience. Our software maximizes the value of customer engagement and differentiates the experience by driving personalization and multichannel customer service – as well as extending customer service across the enterprise.

NEW: Our podcast Take A Moment just dropped an episode with CEO @Tony_Bates71!

Listen in to hear about his career path, leadership philosophies, building the right company culture and lessons learned.

🎧 https://gsys.cx/2RTEez9

Choosing to adopt new customer experience technology is a big decision. See what @Nemertes Research found out from 10 Genesys customers in this study.

🔍 https://gsys.cx/2rVC2xW

Read @Gartner_inc's 2019 Customer Service Technology Vendor Guide to better understand vendors and their customer service solutions.

📑 https://gsys.cx/2N90cwm

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