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  • Genesys

Genesys

Genesys is a leading provider of contact center and customer service software – with over 20 years of contact center innovation and experience. Our software maximizes the value of customer engagement and differentiates the experience by driving personalization and multichannel customer service – as well as extending customer service across the enterprise.

Re-engaging today's disconnected consumer requires rethinking your #CX, according to The Connected Customer Experience report.​

Hear more about the study's findings in the new Consultant Podcast episode with Genesys experts Scott Nagel, Claire Beatty, and Ginger Conlon.

One in five US adults experience mental illness-it's time we talk about it. Genesys Global Talent Brand Manager Greg Buck shares his experience finding his voice and how the #OneGenesys culture provided him the #empathy and support needed.

Read more about Greg's inspiring story:

The pandemic left consumers without the human element to foster connections.

Through Genesys technology, our customers were able to build loyalty with consumers at a time when physical connection wasn't available.

Read more about how they are creating empathetic experiences👇

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