• Genesys

Genesys

Genesys is a leading provider of contact center and customer service software – with over 20 years of contact center innovation and experience. Our software maximizes the value of customer engagement and differentiates the experience by driving personalization and multichannel customer service – as well as extending customer service across the enterprise.

[email protected] enables bolder living and better #CX for their senior customers through the #cloud. Find out how.

☁ http://gsys.cx/2CoCmXE

When @PentafonOficial switched to the #cloud the experience improved not only with their customers, but their employees as well. Learn how. http://gsys.cx/2qLue0W

Calls ⬇️ 25%
Resolution rates ⬆️ 20%
Customer satisfaction up by 6X 👍

Learn how @TelefonicaCL optimized their #CX.
📞 https://gsys.cx/2ZncKnd

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