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  • Genesys

Genesys

Genesys is a leading provider of contact center and customer service software – with over 20 years of contact center innovation and experience. Our software maximizes the value of customer engagement and differentiates the experience by driving personalization and multichannel customer service – as well as extending customer service across the enterprise.

In this episode of Tech Talks in 20, we hear how a platform can be the root for great customer experiences.

🔊 Listen: https://gsys.cx/3pW498H

With Genesys, agents have the technology to make customers feel remembered, heard and understood.​✨ #𝙎𝙪𝙥𝙚𝙧𝙃𝙪𝙢𝙖𝙣𝙎𝙚𝙧𝙫𝙞𝙘𝙚

#Chatbots improve both the customer and the employee experience.🙌

Find out how: https://gsys.cx/36hJOlS

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