• Genesys

Genesys

Genesys is a leading provider of contact center and customer service software – with over 20 years of contact center innovation and experience. Our software maximizes the value of customer engagement and differentiates the experience by driving personalization and multichannel customer service – as well as extending customer service across the enterprise.

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Tibor Vass of Genesys in @InformationAge looks at what natural language processing can do for the #customerexperience. https://t.co/0CWSDKhTDe

Ask your customers for feedback about their experience using web-based surveys. #PureCloud can now automatically ask and record the results. https://t.co/XHEV6QPoiH

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