• Genesys

Genesys

Genesys is a leading provider of contact center and customer service software – with over 20 years of contact center innovation and experience. Our software maximizes the value of customer engagement and differentiates the experience by driving personalization and multichannel customer service – as well as extending customer service across the enterprise.

Learn how @WestpacNZ migrated from their legacy #CCTR systems to a modern #omnichannel #CX platform with Genesys. https://t.co/k6nWz36buB

Learn how innovative #WFM techniques can improve forecasting and scheduling in our on-demand @CallCenterICMI #webinar.

💻 https://t.co/0wJjK9pZvq

Discover how #AI and #machinelearning can boost your website’s conversion rate. Read @pistolprce blog. https://t.co/LLNn1Q9u8Z

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