Contact Center Pipeline Directory
Recently Added Organizations

© 2021 Pipeline Publishing Group, Inc. All Rights Reserved.

The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc.

  • Genesys


Genesys is a leading provider of contact center and customer service software – with over 20 years of contact center innovation and experience. Our software maximizes the value of customer engagement and differentiates the experience by driving personalization and multichannel customer service – as well as extending customer service across the enterprise.


Genesys experts @WhattonJ and Abi Chandra along with moderator @ramonray will be discussing hyper-personalized CX and what the future holds on Clubhouse.

Join in on the conversation at 1:30 p.m. ET!

The #StateofCX research shows we’re entering a new phase of #CX. ​

​Genesys leaders @ClaireBeatty7 and @elcenora join CX expert @adrianswinscoe to discuss the top challenges uncovered in the report and key insights that will help you deliver the experiences customers demand.

Regardless of our background, we all need a community that supports us. Genesys Sales Development Representative Morgan Gast shares how she discovered her #supportsystem at Genesys that not only embraces differences, but celebrates them. Read her full story below👇 #OneGenesys

Load More...