• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Check out this case study of how eClerx Digital helped a large travel brand to achieve over 1,500 real-time pricing alerts for a competitive advantage. #travel #revpar #yield #hotel #businessintelligence https://t.co/TKmXqG3Tvh

ACCELERATE TAG DEPLOYMENT: Our request intake process and quick turnaround allows marketers to measure campaigns from the start. Learn about our tag management process. #tagmanagement #digitalmarketing https://t.co/i0yFiGCF2f

Our Website Testing Services Team applies methodical approaches such as verbatim analysis, customer journey replay, mystery shopping & benchmarking to evaluate online customer experiences. See how the entire process in this VLOG post animation. #UX #CX https://t.co/Fmrvb8uNPb

Load More...