• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Have you heard of an unconference? It is when attendees show up decide the day's agenda based on presentation pitches. Check it out in San Francisco September 28th. @MeasureCampSF
#digitalanalytics #analytics #measurecamp

Business Intelligence & visualization were used to create campaign performance dashboards. We implemented best practices, improving time-to-market by 53%. #campaignoperations #marketinautomation #digitalanalytics #abtesting #emailmarketing


Marketers, ecommerce managers and analytics professionals are invited to a complimentary workshop next week at The BOX SF. See the full agenda and rsvp here > https://t.co/976iZnzlZM
#CXWorkshop #DigitalWorkshop #ecommerceManagers #AnalyticsProfessionals

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