• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Register for this complimentary @AMA_Marketing event. We will discuss trends in the support industry, use-cases focused on analytics advancements, including Artificial Intelligence, and the underlying challenges with the implementation of these solutions. https://t.co/7t9DfjAfaw

Register today for the @AMA_Marketing's Virtual Conference on January 29 and 30. #amavirtual https://t.co/73t5YOLws1

Learn how we improved productivity by 20% by automating common replatforming scripts. https://t.co/U3NXNoUOrI

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