• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Communicate in a way that your retail customers will listen. Our #DigitalAnalytics gives e-commerce managers and retail marketers the insights they need to make informed decisions rather than guesswork. #CustomerExperience #digitalmarketing https://t.co/ZKH5QdEA4H

Digital analytics drive transformation across the customer journey. We are leaders in data and analytical experimentation that deliver meaningful insights. https://t.co/ghzH3xyyFn

Leverage eClerx Digital's expansive capabilities for the right infrastructure, to measure the right things and secure the right analysts so you can better understand your data. https://t.co/bbWOYVl1Ww

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