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  • eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Learn how to properly format your product listings using the trends and insights in our infographic. #CX #ProductMarketing #eTail #Retail #DigitalMarketing

Our experts test your website at multiple stages and offer recommendations on how you can improve your customer experience and brand image and earn higher revenue.

Is it time to pass that marketing lead to sales? Set up effective lead scoring, so you know the leads you are passing along are just right. #digitalmarketing #crm #salessupport

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