• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

eClerx Digital's marketing attribution analysis helps ecommerce and retailers to understand where to spend their marketing dollars. #digitalmarketing #ecommerce #etail #attributionmodeling #digitalanalytics https://bddy.me/3mhz1yH

The sixth in our "Insights for an Optimum eCommerce Website" infographic series reviews trends in Product Pages. #CX #productmarketing #etail #retail #digitalmarketing http://ow.ly/8SQA50BOEcN

We are leaders in data and analytical experimentation that deliver meaningful results. #digitalanalytics #testing #abtesting #optimization http://ow.ly/2Y4S50BODP3

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