• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

As lockdowns begin to ease, the road to recovery will open up for retailers. Our team examines the medium- and long-term scenarios that businesses can expect to face while they evolve and adapt. #retail #digitalmarketing #CX #awareness

Discover how CLX Europe's 3D Scan can digitally expand your products' presence. #digital #renderings https://bit.ly/3a1ngr3

Failing to design with a mobile-first approach leads to many unwanted actions. Learn how to design more engagement emails in this blog post. #campaignoperations #emailmarketing #email #cx #ux

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