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  • eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Our team is attending NAB 2023 to highlight our solutions, including:
- Campaign optimization
- Automated spend ops
- Streaming analytics
- AI & ML tech

Learn more from George Hillier ([email protected]), Director of Sales & Business Development at eClerx Digital.

eClerx is proud to announce that we are now an Adobe Silver Solutions Partner and continue to be a trusted advisor and implementation expert to our partners.

And we are excited to attend the upcoming Adobe Summit conference, March 21st-23rd! Reach out to connect with us.

Providing customers with full transparency and control of their data is key to crafting effective end-to-end customer experiences.
Learn more how eClerx Digital can become your data partner.
#DataPrivacy #CustomerJourney #Travel #Leisure #Hospitality

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