Contact Center Pipeline Directory
Recently Added Organizations

© 2021 Pipeline Publishing Group, Inc. All Rights Reserved.

The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc.

  • eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

We provide our clients with full control of their publishing workflow and media assets through FLUiiD4®.

This web-based application manages all types of content without duplication or time-consuming data transfers. Learn more. #Workflow #Innovation http://ow.ly/q1cf50HroAZ

Ever wonder what it's like to work on our team? Meet our interns who joined our Digital team in Singapore this summer as they share their experiences and learnings . Here's their story.

Learn more about career opportunities at http://ow.ly/543550HpQAj

Product visibility is key to digital strategy. Using our solutions, we have delivered a 17% increase in revenue per visit and an 11% increase in click-through rate (CTR) to clients by improving product findability and reducing null searches. Learn more. http://ow.ly/Qo0X50HpPFv

Load More...