• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Learn how our in-house R&D unit develops an array of bespoke solutions, across multiple industries and functions that cater to every business goal while optimizing the customer journey. https://t.co/QHNR1FB0Fh

RPA for sales organizations means increased productivity, faster response rates, and higher quality leads. Learn how a B2B software corporation put it to use for them. https://t.co/uAqGJ5VGeC #intelligentautomation #roboticprocessautomation #B2B

It was a discovery call that our experts identified a deeper data and insights issue that our client was facing. Learn about how a workshop can lead to more meaningful marketing dashboards. https://t.co/YXSMJdqENp #digitalmarketing #datavisualization #marketingautomation

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