Contact Center Pipeline Directory
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  • Contact Center Nation

Contact Center Nation

We are a nation of Contact Centers. We are the brand of the company every day on the front lines. Our mission is to deliver the ultimate customer service experience. We solve complex problems, offer assistance and aim for first call resolution.

Contact Center Nation is a community dedicated to addressing the professional needs of Call Centers, Workforce Management and Back Office Operations. We deliver a wide range of resources including events, executive level learning, networking, career opportunities and connections exclusively for a niche audience.

We are devoted to bringing robust content, the latest technology and industry peers together. The opportunities, connections and education are designed to provide a fantastic experience for attendees. The programming has a focus on optimizing your Call Center, Workforce & Back Office to increase productivity, streamline operations and improve employee and customer experience.

  • Make plans to attend an upcoming event!
  • Submit a speaking proposal to present at an event!
  • Sponsor an upcoming Contact Center Nation event in your area!
  • Share details on available career opportunities in your Call Center!
  • List your Call Center related product or service in our online directory!

Get involved by visiting our website or connecting on social media!


Today at 4pmEST Work From Home: Powered by Knowledge Sponsored by Panviva. You MUST register on the Eventbrite link below to get the Zoom details. PLUS we will be raffling off 3 gifts just in time for the holidays!

Work From Home: Powered by Knowledge Sponsored by @Panviva. Join Contact Center Nation for our weekly Contact Center Connections Roundtable Discussion, 12/17 at 4pm EST and will center on a topic we have all wrestled with during the pandemic, remote work.

Work From Home: Powered by Knowledge. An engaging discussion with industry networking, break out groups and fresh perspectives. Sponsored by @Panviva. Join Contact Center Nation for our weekly Roundtable Discussion this Thursday, 12/17 @ 4pm EST.

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