• WorkForce Management Software Group


CommunityWFM (formerly WFMSG) offers a modern and simplified solution for forecasting and scheduling contact center agents. CommunityWFM is a trusted partner to many well-known and respected brands because of its sole focus on workforce management; combined with a unique set of product features, obsession with customer service, and an unmatched on-boarding methodology.

We're excited to announce @WFMSG has formally changed its name from Workforce Management Software Group to CommunityWFM. Learn more at https://hubs.ly/H0tkRCl0

The SWPP Virtual Conference has started - join this month-long event! Learn new trends in WFM, enjoy live events and exhibit hall. View our presentation on Friday, August 7th, at 2 PM - "Adopting Mobile WFM Solutions". Register now! https://hubs.ly/H0tjSjg0

How does your company create schedules for your workforce? Our latest blog discusses why creating excellent workforce schedules is a collaborative process and how leveraging technology on the schedule boosts agent morale and productivity. #WFM https://hubs.ly/H0sX3PD0

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