Contact Center Pipeline Directory
Recently Added Organizations

© 2021 Pipeline Publishing Group, Inc. All Rights Reserved.

The material on this site may not be reproduced, distributed, transmitted, or otherwise used, except with prior written permission of Pipeline Publishing Group, Inc.

  • WorkForce Management Software Group


CommunityWFM (formerly WFMSG) offers a modern and simplified solution for forecasting and scheduling contact center agents. CommunityWFM is a trusted partner to many well-known and respected brands because of its sole focus on workforce management; combined with a unique set of product features, obsession with customer service, and an unmatched on-boarding methodology.

Leveraging contact center #WFM software can turn agents from 🙁 to ☺️. Learn all about the benefits of this technology, including how it improves agent morale and efficiency, in our new blog post.

Company fun fact: We have 20+ product integrations with leading #software solutions and have built many custom integrations to meet the unique requirements of customers. Learn more about out integrations here.

Seeking out ways to improve #creditunion operations? 💸 Look no further than WFM software to increase customer satisfaction and employee retention in your CU. Learn more here.

Load More...