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  • WorkForce Management Software Group

CommunityWFM

CommunityWFM (formerly WFMSG) offers a modern and simplified solution for forecasting and scheduling contact center agents. CommunityWFM is a trusted partner to many well-known and respected brands because of its sole focus on workforce management; combined with a unique set of product features, obsession with customer service, and an unmatched on-boarding methodology.

Leveraging contact center #WFM software can turn agents from 🙁 to ☺️. Learn all about the benefits of this technology, including how it improves agent morale and efficiency, in our new blog post. https://hubs.li/H0T3WVR0

Company fun fact: We have 20+ product integrations with leading #software solutions and have built many custom integrations to meet the unique requirements of customers. Learn more about out integrations here. https://hubs.ly/H0SB0Gf0

Seeking out ways to improve #creditunion operations? 💸 Look no further than WFM software to increase customer satisfaction and employee retention in your CU. Learn more here. https://hubs.ly/H0SB0Wn0

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