• WorkForce Management Software Group


CommunityWFM (formerly WFMSG) offers a modern and simplified solution for forecasting and scheduling contact center agents. CommunityWFM is a trusted partner to many well-known and respected brands because of its sole focus on workforce management; combined with a unique set of product features, obsession with customer service, and an unmatched on-boarding methodology.

Your customers don’t really care what’s going on in the back office - they just want their issues resolved quickly and without hassle. https://hubs.li/H0wJVMN0

We all quickly moved to the mandatory working from home approach but what if it was optional? @Hyken explores what companies are planning to do post pandemic and the benefits of the office and WFH: https://bit.ly/35STp3U via @Forbes

Podcast with CCW Digital’s Matt Wujciak and featuring CEO, Daryl Gonos discussing the many benefits of a modern workforce management solution. #WFM https://hubs.li/H0wR4z80

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