Contact Center Pipeline Directory
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  • CallShaper

CallShaper

The Do-it-Yourself Dialer
No technical skills required! This is a cloud-based dialer, with inbound and outbound capabilities.

  • Predictive, preview and manual dialing
  • Dynamic scripting
  • Data capture and data validation
  • Compliance requirements built in: abandonment, calling hours, caller ID
  • Quality recordings, scorecards and reporting