Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through contact centers. The Calabrio ONE© suite empowers organizations with easy-to-use tools that provide a better understanding of the customer. Calabrio has been named “Leader” by Gartner in its Magic Quadrant for Customer Engagement Center WFO (2015).

Listen to this new episode of the Intuitive Customer #Podcast: Why Do Customers Expectations Constantly Change? #CustomerExperience

Companies that rely on limited #data points will never gain a holistic view of their customers. Our latest study reveals why organizations may be missing opportunities to meet the real needs of their customers. Read more:

Love this! "Make each employee feel like you were expecting them and it is the most important job in the company." @Calabrio @tomgoodmanson

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