• Aspect Software

Aspect

Aspect helps businesses around the world create powerful, personalized experiences for both customers and the agents who serve them. Award-winning contact center, workforce management and IVR/self-service/chatbot cloud, hosted and on-premises solutions are full-featured yet easy to use, quick to implement and easy to keep current.

Companies have discovered that they can improve employee performance, encourage team collaboration and boost individual creativity by creating friendly competition through gamification. Learn how #gamification can motivate and engage your agents. http://ow.ly/AvnZ50y1eTR

Fraud is eroding the customer experience. What’s a company to do? Keep reading for ideas to build trust and confidence with your customers. #GoodCall #CX #fraud #CustomerExperience #TrustBuilding http://ow.ly/FoYc50y1eq5

#CX is less about what is delivered to customers, and more about how it’s delivered and how customers perceive their interactions with your company. Don’t fall short. Check out these three trends to follow for 2020. #GoodCall #CXTrends #2020 http://ow.ly/C80j50xV5Wg

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