• Aspect Software

Aspect

Aspect helps businesses around the world create powerful, personalized experiences for both customers and the agents who serve them. Award-winning contact center, workforce management and IVR/self-service/chatbot cloud, hosted and on-premises solutions are full-featured yet easy to use, quick to implement and easy to keep current.

Each year Aspect surveys over 500 contact center agents to understand their attitudes and preferences for our Agent Experience Index. This year we uncovered some interesting predictions of agent behavior never seen before. Find out about "Golden Agents". http://ow.ly/rRHY50BWnGe

The idea that the modern #customerexperience is a mandate for all businesses will likely be a hard road for many companies. Keep reading for five tips to be sure you’re not over promising and under delivering on your #CX initiatives. #ThoughtLeadership http://ow.ly/fsLi50BWlGp

“A user-friendly system, very easy to use.” Find out why a CMO in the Communications Industry gave Aspect Workforce Optimization five stars! #PeerReview #Review #GoodCall #Aspect http://ow.ly/ugDL50BRfen

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