2Ring

2Ring is globally operating ISV that specializes in real-time reporting for contact centers and in enhancements of agent/supervisor desktops.

2Ring Dashboards & Wallboards is business-user-friendly and incredibly simple to use. It comes with a variety of connectors including:

• Amazon Connect
• Cisco UCCX – Express / UCCE – Enterprise / PCCE – Packaged
• Cisco Webex Contact Center – WXCC
• Cisco CallManager / CUCM and Unity
• Five9
• Genesys Cloud
• Also available as a premium AppFoundry app – click here for a free trial
• Genesys Engage
• ServiceNow

2Ring’s solutions are also available on Cisco’s price list. Including a powerful suite of Gadgets for Cisco Finesse. Turn your Cisco Finesse based contact center into the ultimate insight-driven tool to gain superior operational oversight of all events. 2Ring also provides an extensive selection of connectors between Cisco Finesse and other CRM platforms or service desk applications such as:

• Salesforce
• ServiceNow
• MS CRM (Dynamics)
• any SQL-based application

To schedule a demo and guided walkthrough of our solutions, please click here.