• 2ring

2Ring

2Ring, a Cisco Preferred Solution Partner, is globally known for its suite of Gadgets for Cisco Finesse, and for 2Ring Dashboards & Wallboards – a real-time reporting application. 2Ring also provides connectors between Cisco Finesse and Salesforce, ServiceNow, MS CRM (Dynamics), and any SQL-based application.

2Ring’s solutions are available on Cisco’s price list:

  • Powerful suite of Gadgets for Cisco Finesse,
  • 2Ring Dashboards & Wallboards – a fully web-based real-time reporting application.
  • Connectors between Cisco Finesse and Salesforce, ServiceNow, MS CRM (Dynamics), and any SQL-based CRM or service-desk application, and
  • Feedback service – Staffino.

Amazon Connect Connector for 2Ring Dashboards & Wallboards

2Ring Dashboards & Wallboards provide a wide range of options for integrating external content, like slide decks, YouTube videos, and much more. View our short clip and see for yourself the limitless possibilities: https://www.youtube.com/watch?v=E163MgO39mM&feature=youtu.be #CCTR #UC #UCOMS #Cisco #CiscoCollab

Cherry-picking calls with @2Ring4UC Gadgets for Cisco Finesse is simple, giving the agent the ability to park calls during busy periods or decide which one to answer next. View our short demo to see just how intuitive it is: https://www.youtube.com/watch?v=TjH9Dwq5Jm0&feature=youtu.be #CCTR #UC #UCOMS #CiscoCollab

Our @2Ring4UC Dashboards & Wallboards provide an incredibly intuitive interface, making changes on the fly simple. Learn more about our business-user-friendly real time reporting solution for contact centers here: https://www.youtube.com/watch?v=IXAT4Uc5UiM&feature=youtu.be #CCTR #UC #UCOMS #Cisco #CiscoCollab #CX

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