• Upstream Works

Upstream Works

Upstream Works provides omnichannel contact center software that increases agent success and customer engagement. We bring the customer journey together across all channels, interactions and applications with a full-featured CX agent desktop, deep integration capabilities and omnichannel reporting. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the customer experience.

Transforming #CX and increasing #customerloyalty is no easy feat, but these tips from @customerthink may help: https://t.co/5LDxgM3wx8 #custserv #cctrs

[email protected]_D_Mc is gearing up for the @Housing Technology 2018 Conference happening in a few weeks. His latest #blog highlights some of the event’s keynotes & explores the impact of smart technology in the housing sector: https://t.co/bnL5jRXQaV #housing #realestate #cx #custserv

Today, people are communicating with their housing providers using a variety of platforms. Our latest #blog highlights 5 key strategies to help your business deliver on customer expectations: https://t.co/4oFHGnjOa0 #cx #housing #realestate #housingproviders #custserv #cctrs

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