• eClerx

eClerx Customer Operations

eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.

Our team of 3000+ full-time consultants and delivery employees at our five production hubs in Fayetteville, NC, Mumbai, Pune, Chandigarh, and Phuket apply deep industry expertise to effectively support the most demanding global clients by utilizing a follow the sun delivery model. eClerx Customer Operations’ innovative approach enables our clients to enhance their customers’ experience and reduce operating costs 24x7x365.

Ready to uplevel your ecommerce site experience? Attend the "Increase Customer Engagement and Lower Costs using CGI" presentation on Tuesday, February 27th and we'll show you how. #CGI #ecommerce #etailwest https://t.co/uOgT4OFNYF

Immerse clients and prospects in a unique buying experience with high-quality 360 degree virtual reality #VR #CGI https://t.co/jcYbV74cwp

The first step in creating a successful CX program is understanding the customer. Gain the customer insights you need with #ABtesting #CustomerExperience #digitalmarketing https://t.co/COSnyjjNzU

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